FAQs

When is Enrollment?
What does the course registration cost?
What is the format of the course?
How long will it take me to go through the course?
What is the course curriculum?
Are there any prerequisites to this course?
Is this course for RHC employees only?
How do I take the Final Exam and what if I don’t pass?
How do I maintain my Certification?

 

When is Enrollment?
There are 100 openings per course, offered twice a calendar year. Enrollment begins 10 weeks prior to the date of the Final Exam taking place at the corresponding NARHC Institute. To see the upcoming dates, visit https://www.web.narhc.org/narhc/Calendar.asp. Or, Like and follow us on Facebook. Then select the course  you are interested in participating in and click the interested in attending button to be updated when registration opens.

What does the course registration cost?
If you are an employee of a NARHC Member you are eligible to receive the discounted member rate of $450. The non-discounted rate is $600. The registration fee includes the cost of the final exam. If your clinic or organization is not currently a member, unsure of your member status, or would like to become a member, please call 866-306-1961 or email membership@narhc.org and we will be glad to help you!

What is the format of the course?
This is an online course with an in-person Final Exam, which must be taken on site after the conclusion of the corresponding NARHC Institute. The online learning material consists of written content, videos, and short quizzes throughout each module.

How long will it take me to go through the course?
There is approximately 30 hours of learning material. Most people require 4-6 weeks to complete.

What is the course curriculum?
The course consists of 4 modules:  Admin & Finance, Billing & Coding, Human Resources, and Regulatory Compliance & Quality. 

Are there any prerequisites to this course?
There are no pre-requisites required for this course. It is written at the basic level and should be considered the starting point or the minimum you need to know to become a Certified Rural Health Care Professional.

Is this course for RHC employees only?
No. This course will benefit anyone working within the RHC community, including government agencies and consultants.

How do I take the Final Exam and what if I don’t pass?
The exam will be held at the corresponding NARHC Institute. Bring proof of ID and a laptop for the Final Exam (a tablet or phone is NOT recommended). If you do not have a laptop, paper tests will be made available. Please note that those who take the test on a laptop will receive immediate test results. In the event that you do not pass the final exam, 1 free retake will be allowed within the following 60 days. Final Exam retakes will be done online. If you do not pass the retake exam, you may choose to repeat the course at full price to receive the certification.

How do I maintain my Certification?
To maintain your certification, you will be required to participate in a Free 1-hour TA Call the first year and attend a NARHC Conference the following year. The TA Call is required in the calendar year following you obtaining your certification. You must attend a NARHC Conference the following year after that (the recertification year). Conferences are offered both in the Spring and Fall, and TA Calls are offered throughout the year.

  • Submit TA Call codes to NARHC Academy at academy@narhc.org once completed.
  • A recertification fee of $75.00 will apply before the new certificate is issued (invoices will be sent first part of November in your recertification year).
  • Recertification is necessary every 2 years.
If any of these requirements are missed, certification will lapse, at which time the course will need to be retaken at the cost of the current registration fees.